Acceptable Use

What that does not cover

The permission is about the traffic, not the content. Rights are yours to hold and yours to prove, and the sections below apply to a stream exactly as they apply to anything else you put behind us.

• Retransmitting a broadcaster's channel, a sports feed, a film or a series you have no right to distribute.
• Reselling access to someone else's service, or circumventing a paywall, geo-restriction or DRM.
• Anything unlawful where our infrastructure sits or where your viewers are — local law applies in both places, and it is not always the same law.

• Child sexual abuse material. Reported to the authorities and terminated immediately, with no notice period and no appeal.
• Copyright and trademark infringement. Distributing work you do not hold the rights to, including live channels, film, series and events.
• Attacking other networks — denial of service, port scanning, intrusion attempts, credential stuffing.
• Phishing and malware, including impersonating a bank, a payment provider or a government service.
• Spam, or hosting the infrastructure that supports it.
• Open resolvers, amplification and reflection set up to be pointed at a third party.
• Anything unlawful in the jurisdictions our infrastructure operates in.

Aggregated traffic is sold as a rate and enforced as one. Beyond that, traffic that degrades the service for other customers — whether it is malicious or simply far larger than what was bought — may be rate limited or moved to DNS-only.

We contact you first, except during an active outage, where stopping the harm comes before the conversation about it.

Normally in this order, and an emergency skips straight to whatever stops the harm:

1. We contact you.
2. Rate limit, or move the hostname to DNS-only.
3. Suspend the domain or the server.
4. Terminate the account.

Every action is written to your audit trail in the panel, so what we did and when is a matter of record rather than recollection.